Bespoke gifting
We take care of all of your gifting, providing you with a quick and easy solution to finding the perfect gift, wrapped beautifully and delivered on time to your special people.
Right here on our website, or WhatsApp: 060 402 9216 | Phone: 021 948 2062 or| Email: orders@CreateMyBox.co.za
You can pay via our website, or by EFT or we can send you an email with a secure link to pay by credit card.
Orders within SA will arrive within 1-7 Working days after receipt of payment and depending on location.
Of course, just send us a message using any of the methods in (a) above and tell us what you want to change. Note that substitutions may adjust the price of your gift box.
- Simply tell us using any of our contact methods and we will cancel it for you.
- Please also let us know your reason for cancelling your order, as this helps us improve our service and products.
It’s as easy as sending us a message using any of our communication channels above.
We offer a money back guarantee on all our products, if you are not happy please let us know and we will refund you.
Note that all returned products must be in their original packaging and undamaged in order for us to process the refund.
Yes you can, however collections are by appointment only.
Of course you can. A voucher you buy for someone can be used to buy any of our gifts, boxes or to use towards a Custom Box.
Its as easy as going onto our website and choosing your desired gift box, entering your voucher code and the voucher value is deducted as a credit.
Of course you can, simply send us an email within 12 hours of placing your online order, so our team can amend the address for you.
- When it is delivered by courier we will give you a tracking number.
- For the free delivery option applicable to deliveries within 5 km from our office in Kenridge, Durbanville, these will be delivered to you by arrangement.
No we don’t have a walk in store, however, all our products are showcased on our website and new products are launched on our social media pages.
Please visit our website regularly as new products are loaded constantly.
All our gifts come with standard wrapping as is shown on our website, under our Wrapping Tab. You can also upgrade the wrapping to luxury wrapping, during your purchase process at an additional cost.